All functions.

• Confirmations and reminders via email, SMS, and WhatsApp, including multiple times, such as about a week in advance and the day before^*
• Coloring and processing times, adjustable with a click, work steps for assistants and trainees
• Rooms and Devices
• Preparation and follow-up times for staff and equipment
• Move appointments on mobile and tablet via touch, calendar zoomable
• Recurring Appointments
• Couple appointments
• Courses and workshops, including as a series, with participant limit and desired participant attributes
• Model planning: Courses with models by hair color, age, or type, bookable online on request
• Exception times for when individual employees need more time
• Appointment confirmation after reminder
• Reminder Overview
• File attachment for appointment confirmations and reminders
• No-show status via email with a click
• Document cancellation reason for appointment cancellations
• Calendar groups: Filter groups of people, show rooms and equipment
• Weekly view per person for quick appointment search
• Customer search highlights the matching appointments in the calendar
• Customizable appointment colors and time grid
• Light or dark appearance
• Keyboard shortcuts for the calendar
• Search across all functions, settings, and help texts
• Deadline Pressure Layout
• Google Calendar Synchronization
• Tasks
• Follow-up
• Call Link
• Backup mail service with the next day's appointments
• Team Birthdays in the Calendar
• Appointment drafts approved by authorized staff
• Multi-day bookings
• Individual appointment duration for individual customers
• Daily key figures directly in the calendar

• Intelligent appointment scheduling to avoid gaps (optimize utilization)
• Reserve with Google
• Online payment via Stripe, PayPal and SumUp, including credit card, Klarna, Apple Pay, Google Pay and TWINT
• Deposit, discount for online payment, mandatory from service value
• Customers reschedule appointments themselves
• Automatic Waitlist
• Integration on website, Instagram and Facebook
• Link and QR code generator for booking links, including for individual services or staff members
• Custom design of the booking process
• Booking with or without registration
• Online booking and appointment emails in German, English, Dutch, and French
• Group bookings with a fixed number of participants
• Customer profile with own appointments and open vouchers
• Booking limits per service or service category, also for simultaneous appointments
• Promotional and discounted prices, also automatically based on staff, time periods, weekdays, or services
• Booking prerequisites: Services or discounts can only be booked if a specific service has been used beforehand
• Additional services in the booking checkout
• Redeem service packages online
• Block employees for new customers or individual customers
• Prioritization for "any employee," including by workload, with optional display of the selected person
• Description of the staff members in the selection
• Apprentices bookable at lower prices for approved services
• Services bookable by phone only
• Appointment duration can be hidden from customers
• Refund in case of cancellation, automatic or manual
• Time slots reserved during booking, double bookings excluded
• External links during the booking process, such as to the voucher shop
• Tracking with Google Analytics
• Landing pages
• Right of withdrawal information integrated
• Location Terms & Conditions in confirmation and reminder emails
• Minimum age for individual services
• Booking confirmation via SMS TAN^*
• Request mode: customers request appointments, you confirm
• Multiple staff members to choose from in a booking
• Services multiple times in one booking
• Reseller mode for bookings made on behalf of others
• Separate booking process for each customer status, with collection of certain data before the service selection
• News on the booking page

• Customer file with custom customer fields
• Custom term instead of "customers," such as patients, guests, or members
• Customizable Table Columns
• Customer status with icon images
• Image markup (mark treatment areas)
• Quote via email
• Document Management
• Children's marker
• Merge duplicates
• Customer search with typo correction
• Data Cleaning Assistant with Preview
• Customer questionnaires and digital medical history forms with signature, also via email
• The entire day's customer base reached in one go
• Color recipe formulas with recipe printing, optionally set as a mandatory field during checkout with a reminder
• Customer History
• Automatic customer status change at checkout, based on number of appointments or revenue

• Custom sender address
• Newsletter
• WhatsApp Business for Reminders and Campaigns^*
• Templates for sending messages
• Customer filter for campaigns
• Marketing consent under GDPR
• Birthday emails
• Recovery emails
• Rating feature with redirection of satisfied customers to Google
• Loyalty cards
• Bonus cards with points
• Refer a Friend
• Customer Anniversaries
• Info emails

• Service packages, also available for online sale (remaining value can be paid out as a voucher)
• Subscriptions
• Membership contracts with terms, suspension periods, and direct debit collection
• Vouchers
• Transfer old vouchers from the previous system
• Discount codes for online booking and voucher sales
• Voucher and Product Shop
• Installment payment for service packages

• Checkout directly from the calendar
• Card payment and daily closing also available in the iOS app
• Split payment
• Returns and cancellations directly in the checkout process, including for service packages
• Tips, even when entered on the card reader, can be split among several people and changed afterwards
• Customer loans
• Receipts by email, automatically when checking out on request
• E-invoice for invoices to businesses
• Freely formattable invoice numbers, separate number range for company invoices
• Split the revenue of a service between two people
• Change revenue allocation retroactively (with permission)
• Cancellation invoice for no-shows
• Upload receipts for cash expenses
• Automatic cash balance with top-up from the safe
• Deposits for future appointments, including those requested via link, such as after a phone booking
• TSE (Germany) and RKSV with QR code (Austria)
• DATEV export
• Separate revenue accounts per service group
• Access for the tax office, with all invoices for a month as a ZIP file
• Exports for the cash audit, also by discount
• Cash register notification to the tax office as a service
• EC Terminals (ZVT, TIM, SumUp Solo, Stripe)
• Receipt printer, also multiple per location
• Custom receipt design with logo and customer fields
• Belbo Satellite for receipt printers, EC terminals and call tracking, continuously further developed
• Printer diagnostics via settings test
• Checkout menu for quick services and products
• Cashier services without appointment
• Annual financial statements
• Daily Sales Report

• Products and Product Groups
• Adjust selling prices in the table editor
• Product Import and Export
• Inventory
• Orders to suppliers, with note by email
• Scan products with the camera, including directly in the checkout process
• Automatic Inventory Consumption
• Statistics of Top Consumption Products
• Cost of goods and expenses
• Stocktaking
• Separate user permission for inventory management and stocktaking

• Schedule
• Events in the duty roster (setup times): present, but not bookable online, for example for preparation in the morning
• Absences in annual view with fixed types, including hourly entries, with automatic vacation balances
• Vacation entitlement from the target working time, in days or hours
• Time tracking with overtime and undertime, planned time off in lieu, and earliest login
• Overtime and undertime hours even without clocking in and out, calculated from target working time and duty roster
• Rights and logins, including for your own phone with restricted permissions
• Multiple locations and head office with individual access rights per location
• Compare and align location configurations and services
• Manage prices centrally at the head office, transfer price lists to locations
• Shared or location-specific customer file
• Employee dashboard with freely selectable tiles: revenue, barometer groups, target revenue, working hours, discounts, ratings - also across multiple locations
• Planning by work area, so that someone with the right skills is always on site
• Employment Contracts
• Internal messaging system

• New customer statistics
• Booking list
• On-site and online booking methods compared
• Employee Utilization
• Evaluate absences by type
• Employee Sales and Commission Calculator with Parameters per Person
• Target revenue per person, hourly or monthly, visible in the calendar
• Performance and Product Report
• Service package reporting, broken down by package usage and individual payment
• Vouchers per year with redemption rate and outstanding remaining values
• Appointment Evaluation
• Projection
• Customer Churn Analysis
• Customer frequency
• Customer liability
• Follow-up appointment rate
• Top Customers
• Weekday Analysis
• Message log

• Hiring history
• User history
• Appointment log, show canceled and deleted appointments in the calendar
• Two-factor login for logins
• Restrict logins to specific devices, including multiple logins per device
• PIN mode: cash handling and changes to the customer file traceable per person
• Data Protection Requests: Access and Erasure under GDPR

• REST API, also for appointment bookings from your own website or app
• Webhooks and named API keys
• Working Time Interface
• Imports from Excel or CSV, such as price lists, working hours, chart of accounts, and company structure
• Data preparation for imports directly into Belbo, imports can be reversed
• Call tracking: customer name on incoming call
• Zapier^*
• MCP Integration^*
• AI Telephony^*
• Boostie, AI Marketing Assistant^*

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