24. November 2020 Onlinebuchung

Reschedule appointments - for customers

Customers could previously only book and cancel appointments to reschedule an appointment. From now on, you can also allow "reschedule appointments".

In the "Settings" » "Online Booking" » "Basic Settings" » "Appointments" section, you will find the option "Booked appointments can be rescheduled by the customer". Once activated, customers can reschedule the appointment in two places:

• When the customer clicks the cancellation link in the email, the option to reschedule the appointment appears
• When the customer clicks the "Manage Appointment" link in the email, the customer can reschedule or cancel the appointment

The customer can reschedule their appointment up to the cancellation deadline.