The last month of the previous year was once again packed with all kinds of innovations. We unexpectedly relocated and now have a wonderful view of Karl-Marx-Allee in Berlin. We entered into a cooperation with a beauty portal and were able to achieve great terms for you. Not to mention - the many practical changes and expansions in the software itself.

Relocation

We have moved! On 12/15, we successfully completed our move in just a few hours and are now very comfortable in our new office. Our new address for any correspondence: Karl-Marx-Allee 83, 10243 Berlin

Danielle's Vacation

Until 02/01/2013, our main customer service representative Danielle Hoffmann will be absent and temporarily difficult to reach. Nevertheless, we are of course always happy to help you and personal support during this time will be provided by Christopher Rudolf - 0172 / 566 09 53 or 030 / 3472 7976.

All questions will also be answered quickly by email. Please send your inquiry to: Christopher Rudolf, Anna-Lena Lewerenz or Jonas Werner.

Cooperation with Beauty Portal

Place studio advertising in the BEAUTY-PORTAL - enjoy price advantages, gain new customers, post actions and offers! BEAUTY-PORTAL stands for quality – a reason for us to draw your attention to it. All information can also be found in our blog from 12/07/2012 under "Exclusively for Zeitfest customers".

Flexible Appointment Booking – Unique in appointment software until now!

Flexible appointment booking gives you the opportunity to work even more efficiently. You can plan exposure times flexibly to potentially fit other appointments in between or have them booked. Previously, if your exposure time was 30 minutes, only a 30-minute appointment could be scheduled in between. If you enter a tolerance time of 20 minutes here, an appointment of up to 50 minutes could be booked in between by a second customer. Can be set under:

Settings/ Prices and Services/ Select Product/ Time Planning/ Add further step and then via the gear icon at the number of minutes in the configuration, enter the tolerance time under "Allowed Delay".

Help Texts

Now questions are answered even faster! We have completely overhauled our help system! With many practical tips, a search function and visual presentation. The manual can be accessed at any time using the question mark in the upper right corner. Should you ever not find an answer to your questions, we are of course always available and are grateful for suggestions to expand it!

Appointment Limit

Should your customers only ever be able to book one appointment with you and not already 3 in advance? Or do you want to offer the option for advance booking? Decide this individually and enter your appointment limit yourself. Found under:

Configuration (gear icon top left)/Booking System/ Settings/max. simultaneous appointments

Booking Limit

You are the master of your calendar! So specify how long in advance appointments must be booked at minimum. 24 hours? 2 hours? 10 hours? No problem at all under:

Configuration (gear icon top left)/Booking System/ Settings/Booking Limit

Appointment Exports – Data Backup

We too have learned from difficult situations and now officially offer nightly appointment backups. Every night, all appointments for the following day are sent to you in an easy-to-read format via email to your email address. Free, uncomplicated, secure and prepared for absolute emergencies. Can be set under:

Settings/ Location Management/Appointment Exports

Terms and Conditions

Your customers should know your terms and conditions! Even if they book via Facebook or app. You can now upload these and explicitly draw customers' attention to them and have them actively acknowledged. Can be set under:

Configuration (gear icon top left)/Booking System/ Settings/Texts/ Terms and Conditions

Reports

The information has been expanded with important reports. These include: a) employee utilization per day and b) number of booked products. Can be viewed under:

Information/ Reports

Appointment Color for Products

At a glance you can see whether pedicure, coloring or massage comes next – now it's easy without many clicks! Simply assign a color to the product under:

Settings/ Prices and Services/ Select Product/Description/Select Color

Add-on Products

Increase your revenue through easier booking of add-on products! If you don't offer anything, you won't sell anything either. So offer matching additional products. From the customer's perspective: The customer selects a product and automatically gets offered a selection of various add-on products, for example "eyebrow plucking" as an optional choice. Simply configurable under:

Settings/ Prices and Services/ Select Product/Add-on Products

Appointment Interval

We have expanded the appointment interval to 45, 75, 90 minutes, adapted to your individual daily schedule. You can make all settings for this in:

Configuration (gear icon top left)/Booking System/ Settings/Booking Interval

Arrow Keys for Calendar

Calendar browsing can now also be done with arrow keys.

Strict Product Mode

To avoid scheduling errors regarding employees or resources (rooms, spaces, etc.), strict product mode has now been added. After activation, it appears in the form of an info popup when the selected employee does not cover this service or the resources (e.g. cosmetic beds) are already depleted. Can be set if needed via:

Settings/ Location Management/ Calendar/ Appointment Entry/ Default Value

No Price

There is a new price option that does not display a price instead of the term "free of charge". Can be set if needed via:

Settings/ Prices and Services/ Select Product/ Price

Delete Images, Image Gallery for iPhone, Higher Quality

Image configuration has been fundamentally improved. Images can now be deleted without replacement, are displayed in better quality and there is the option of an image gallery for the iPhone app. Now you can really showcase your business. Insert images under:

Settings/ Location Management/ Images

Strict Product Mode

To avoid scheduling errors regarding employees or resources (rooms, spaces, etc.), strict product mode has now been added. After activation, it appears in the form of an info popup when the selected employee does not cover this service or the resources (e.g. cosmetic beds) are already depleted. Can be set if needed via:

Settings/ Location Management/ Calendar/ Appointment Entry/ Default Value

Repeat Interval in Duty Schedule

The duty schedule has been perfected even further. Here you can now also enter your own custom interval. 3 days, 4 days... no problem at all! Create duty schedule individually under:

Duty Schedule/ Desired Employee/ Repeat

Employees/Resources

Employee configuration has now been expanded with resources. These include rooms, massages, equipment, voucher placeholders, etc. This clearly separates them from each other. Can be set via:

Configuration (gear icon top left)/Booking System/ Settings/Online Booking and Settings/ Employees/Resources

Numbering in Customer File

For better overview, your customers are now numbered and you can see at a glance from the customer file how many customers you currently have in stock. Can be seen under:

Customers/ (next to the word – Customer Overview)

If you have any questions – as always just call, email, or shout out loud! We're here and happy to help!

Warm regards
Danielle Hoffmann