News from January

19. Februar. 2013 | von Christopher Rudolf

January also brought exciting changes: In addition to customer comfort, cancellation reason, SMS protocol and internationalization, we've taken care of a range of detailed improvements that make handling even easier. We thank all our customers for the valuable feedback!

Appointment protocolCalendar Stability

We have made fundamental changes to calendar communication, which means: Higher stability with weak internet connection and even more secure appointment data. With the new function bar at the top of the screen, past actions can now also be viewed and, if necessary, undone. Deleted appointments can thus be tracked more easily.

Appointment Details & Cancellation ReasonCancellation reason for appointments

If an appointment was attended, there are now two input fields for an appointment note: the appointment note itself and the customer note. If an appointment was not attended, a cancellation reason can now be specified. This is useful for exports and evaluations, or to track later why a customer did not show up.

Support & Comfort for Your End CustomersResend activation email

Appointment bookers can now register even more easily and in case of errors can activate their account even more easily: With the "Lost activation email" function, lost or accidentally deleted activation emails can be resent. Additionally, the activation process has been simplified so that the customer can start booking immediately after activation.

There is also a new help form that your customers can use to contact us in case of problems.

 

 

Services and Products

Do you sell products in your business? From now on, you can manage these in a separate "Products" section under "Services and Prices". Products can now be assigned to individual appointments, making your internal billing easier and expanding evaluation options.

Product Groups with Colors

Product groups can now also have colors, so that in the input window of an appointment, they are directly highlighted in color.

Duty Schedule RevisionDuty schedule, daily hours total

We have greatly simplified the distinction between weekly and monthly overview and made the monthly overview even more useful. From now on, working hours and absences can be entered from both views. Additionally, there are new automatic total rows to simplify internal planning even further.

 

SMS ProtocolSMS protocol

In the new "SMS Protocol" menu item, you can more easily view and track SMS sent by the system. If the SMS was rejected, either the number is wrong or the text exceeds the maximum length.

Edit Product Steps More Easily

Product steps can now be assigned to individual employees and the sequence of individual product steps can now be changed via drag & drop.

InternationalizationLogin in English

The zeitfest calendar is now available in English and Swedish. Please contact us and we will activate the language variant for your version. We are also looking for support to translate into Polish, Portuguese and French. If you would like to support us, please contact us and receive either a hair salon voucher from a top Berlin hairdresser or a free EMS trial training at JustFit.

Fast User SwitchingFast user switching

For locations with many employees and few workstations, there is now a significant improvement: Using the menu in the top right corner, you can now quickly switch the logged-in employee. Enter the password and the employee is logged in. This significantly speeds up user switching.

Appointment Exports in Excel Format

Exports have been fundamentally improved. Daily reports can now also be downloaded as Excel.

Improved 45-Minute Rhythm in Calendar

Guide lines and appointment suggestions are now also displayed in line with the 45-minute rhythm.

iPad & Android Tablet Support

From now on, zeitfest can also be conveniently used on tablet computers. Windows and appointments are movable via touch. In the new month, we will focus more on support for smaller resolutions.

Interested?

Get in touch with us if you have any questions or would like to take a closer look at Belbo.

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