10. August. 2022 | von Christopher Rudolf

Dear Customers,

Belbo works together with Deutsche Fiskal to provide you with a Technical Security Device for proper cash register management. This uses software that has been certified by the BSI, which contained a software certificate ending on 09.08.2022, which plays a subordinate role in the signature process.
Unfortunately, this process still means that signatures cannot be created until further notice.

Does this have legal consequences during a cash register audit?
No, this is not a problem for you, as long as "TSE failed" appears on the receipt. For the downtime period, you will receive an official letter from Bundesdruckerei that you can save in your records and which explains the problem.

What do I need to do?
You don't need to do anything other than ignore this warning. For legal reasons, we are obligated to leave this warning in place until the problem is resolved.

When will the problem be fixed?
Update: A new software version has been delivered and is being installed. Approximately 60% of customers already have a functioning TSE again. The problem will be resolved for all customers by August 23.

I want to know more, where can I read technical details?
Here: All Details

Your Belbo Team