5. April. 2013 | von Anna-Lena Lewerenz

The flood of articles, columns and debates on the topic of 24-hour availability through the Internet and mobile phones shows no signs of abating. Online and offline media discuss how the digitalization of communication forces us to be constantly available and to respond at all times to bosses, colleagues and customers.

Paper calendar: stress-free it's not.

Almost inevitably, the "good old times" are longed for, when it was not necessary – because not possible – to answer business emails on weekends. The stress potential associated with this should certainly be taken seriously. However, it doesn't help anyone to simply reject technical progress. And fortunately, there are also differentiated opinions. It is not mobile phones or computers that prevent us from finally switching off, but we ourselves. And digitalization doesn't always mean stress. Some solutions are designed to take work off our hands and to free us from at least part of our daily constant readiness.

We repeatedly hear from customers that the daily appointment booking business can represent a considerable time factor. In the salon, it is not uncommon to have to interrupt work with a paying customer when the phone rings. Service providers who don't want to be available on weekends live more stress-free lives. However, many people wish they could plan their week on Sunday evening.

An online calendar with appointment booking options can help reconcile customer needs and stress-free operations. Customers book their appointments themselves via smartphone app or web booking. The result: 24-hour service and a full appointment calendar, without the phone ringing. Users of the zeitfest online calendar tell us that many of their customers greatly appreciate this option. On the one hand, you can book appointments anytime for free online without having to wait for the salon's opening hours. On the other hand, engagement with smartphones and computers is part of a growing digital lifestyle.

There are also legitimate concerns here. Some service providers like to get into personal contact with their customers and get to know them a little before their first appointment. With zeitfest, you have the option, if desired, to invite only selected customers to online booking. Your regular customers already know their favorite employee and desired products and can easily book themselves, while you can advise your new customers by phone beforehand.

Take advantage of the benefits of the digital age and offer your customers 24-hour service while relieving the burden on your employees. We would be happy to schedule a personal appointment with you and discuss the possibilities that the zeitfest online calendar offers you. Call us at 030 5770 9641, or simply book your preferred appointment online.