Customer file

The close integration of customer database + calendar + online booking + point of sale makes Belbo a complete solution – less duplicate data entry, fewer tools.

All customer data in one place

Whether appointments, phone numbers, notes, or favorite treatments – with the Belbo customer file, you have everything in one central place. No tedious searching, no switching between systems. One click from the calendar is all it takes, and you can see the complete customer history directly – including treatments, vouchers, and invoices. This saves time and ensures professional, personalized service at every visit.

More individuality through customizable customer fields

Every studio works differently – and that's exactly what Belbo is prepared for. With freely customizable customer fields, you can tailor your client records perfectly to your everyday needs. Whether digital anamnesis or type check – you decide which information is important. This turns a simple customer list into a real tool for individual care and sustainable customer loyalty.

Customer Questionnaires

Belbo goes beyond a classic card file: In addition to freely definable customer fields, you can store your own digital questionnaires directly in the system. These can be completed by customers before the appointment online or on-site on your tablet – for example about skin type, allergies, treatment goals, or wellness preferences. The answers automatically land in the customer file.
This way you have all relevant information at your fingertips during the appointment – without paperwork. This saves time, looks professional, and ensures maximum individualization of every treatment.

Custom treatment times

Not every haircut takes the same amount of time – and Belbo takes that into account. In the customer file, you can store individual treatment durations for each customer, such as for "Color & Cut" or "Balayage". At the next booking, the appropriate duration is automatically applied.
This ensures realistic appointment scheduling, avoids bottlenecks, and guarantees that your time is used optimally – particularly valuable for hairstylists with regularly returning customers.

Interested?

Get in touch with us if you have any questions or would like to take a closer look at Belbo.