Online­booking

With Belbo Online Booking, your customers book their own appointments, and every appointment is immediately added to the calendar.

Appointments come in without you having to answer the phone. There are no fees per booking.

Hairdresser at work, next to it a trolley with tablet
Online booking
Sat, 10:30
Booked
Hand holding an iPad with the first step of the Belbo online booking: Who's coming to see us? A lady, a gentleman or a child

Book, reschedule, cancel

Your customers can book with or without registration, and can add extra services at checkout. They can also reschedule or cancel appointments themselves, up to a point in time that you set.

And this feature gets used: Experience shows that around a third of appointments come in online without much effort at all, and those who actively point their customers to the option often reach over 80 percent.

If everything is booked, she adds herself to the waiting list and is automatically notified when a spot becomes available.

No fees per booking

At Belbo, you pay nothing extra for appointments booked online. It doesn't matter whether someone is coming for the first time or has been a regular customer for years.

Many booking platforms are cheap in terms of base price, but charge a commission for new customers, often again if someone hasn't been around for a while. With Belbo, there's also no extra cost for the customer who finds you for the first time via Google or Instagram. And for card payments, you choose your own provider.

0 €
Fees per booking
for new and existing customers
Tablet at the reception desk with the well-filled Belbo calendar, with the team working in the salon in the background

Fewer stupid gaps

The booking system offers the time slots that make the best use of your team's capacity. This results in significantly less idle time between two appointments.

And if someone selects “any staff member” when booking, you decide who gets priority. This way, new team members' calendars fill up faster, while your well-booked staff keep time for their regular clients.

Payment is made right away

With online payment via Stripe, PayPal, or SumUp, you secure appointments. Stripe also supports credit card, Klarna, Apple Pay, Google Pay, and TWINT.

Deposits or a payment obligation from a certain service value onward are possible. If a paid appointment is cancelled in time, Belbo automatically refunds the amount upon request.

Hand holding an iPhone with the Belbo online booking payment selection: PayPal, credit card, SEPA direct debit, and Klarna
Man leaning against the riverside promenade in the evening, smiling as he books an appointment on his smartphone

Everywhere your customers are

Booking can be integrated into your website, Instagram, and Facebook. With Reserve with Google, your customers can book directly from Google Search or Google Maps, in German, English, Dutch, or French.

Promotions have their own landing pages, and Google Analytics shows you what works. The design of the booking process can be adapted to match your branding, with our help if desired.

You retain control

Certain services may only be bookable by phone, and individual staff members can be blocked upon request for new customers or for specific customers.

Promotional and strikethrough prices show your customers at a glance where booking is especially worthwhile right now.

Woman with pink hair and tattoos sitting in a café with a cappuccino and croissant, smiling as she types on her phone
Google Maps
Book an appointment
"Another highlight is the booking calendar, which can be fully customized via CSS. This allows us to perfectly match its appearance to our website."
JanekTechnician, Cosmetics · Rating on Capterratranslated from English

Want to see the online booking live in action?

In a personal demo, we'll show you what Belbo looks like in your company. Afterwards, you can try everything out yourself at your own pace for 30 days.

Book demo

All features of online booking

all features of Belbo →
  • Intelligent appointment scheduling to avoid gaps (optimize utilization)
  • Reserve with Google
  • Online payment via Stripe, PayPal and SumUp, including credit card, Klarna, Apple Pay, Google Pay and TWINT
  • Deposit, discount for online payment, mandatory from service value
  • Customers reschedule appointments themselves
  • Automatic Waitlist
  • Integration on website, Instagram and Facebook
  • Link and QR code generator for booking links, including for individual services or staff members
  • Custom design of the booking process
  • Booking with or without registration
  • Online booking and appointment emails in German, English, Dutch, and French
  • Group bookings with a fixed number of participants
  • Customer profile with own appointments and open vouchers
  • Booking limits per service or service category, also for simultaneous appointments
  • Promotional and discounted prices, also automatically based on staff, time periods, weekdays, or services
  • Booking prerequisites: Services or discounts can only be booked if a specific service has been used beforehand
  • Additional services in the booking checkout
  • Redeem service packages online
  • Block employees for new customers or individual customers
  • Prioritization for "any employee," including by workload, with optional display of the selected person
  • Description of the staff members in the selection
  • Apprentices bookable at lower prices for approved services
  • Services bookable by phone only
  • Appointment duration can be hidden from customers
  • Refund in case of cancellation, automatic or manual
  • Time slots reserved during booking, double bookings excluded
  • External links during the booking process, such as to the voucher shop
  • Tracking with Google Analytics
  • Landing pages
  • Right of withdrawal information integrated
  • Location Terms & Conditions in confirmation and reminder emails